All purchases on our packages are final and no refunds will be granted unless a mutual agreement is reached via all involved parties (The Fairytales Admin team + the customer). Please do reach out to us in our Discord server and open a ticket.
Any attempts at chargebacks will result in a permanent ban across all Fairytale's servers.
We will not reimburse players who have purchased anything from the store who later get banned or punished from the network.
You must be 18 or above to make purchases from this store or have permission from a legal parent or guardian before purchasing.
If you enter your username incorrectly when purchasing a package, this is your responsibility. However, if you open a support ticket within our Discord, we will try to get this resolved for you.